Frequently Asked Questions
Made To Order
Items noted as Made to Order are items that will be cut and sewn after your order has been placed. This process is 7 business days. Once your item is completed you will be notified via email when they are shipped.
If you would like to know if your item is made to order, please check the Shipping tab on the product page. This tab will specify whether your item is ready to ship or Made to Order
Since we are a small business we've marked certain items as Made to Order for inventory purposes. Doing this reduces waste and allows us to use unused fabric for upcoming designs. If you would like to know if your item is made to order, please check the Shipping tab on the product page. This tab will specify whether your item is ready to ship or Made to Order.
Unfortunately, we cannot make changes, adjustments, or cancellations once an order has been placed. This includes pre-order items. Please choose carefully as we are not held responsible if you change your mind.
Shipping
Current processing times:
- Made to Order Items: 7 business days
- All Other Items: 2-3 business days
Shipping time depends on where you are located. If there are any anticipated delays, you will be updated via email.
Unfortunately, once orders leave our facility and are in the hands of the postal carrier, we do not have control or further information about your order outside the tracking number provided. For additional inquiries regarding the delivery status of your item, please contact the shipping carrier directly or file a claim with the shipping carrier directly.
Yes, we currently ship to Canada, Australia, and New Zealand. As we grow as a business we will expand to more countries. Shipping costs will apply, and will be added at checkout. To see more information about our Shipping policy, click here.
Returns and Exchanges
All items are available for exchange or return for store credit only. No refunds are permitted at this time. Return shipping cost will be covered by the customer.
Any store credit given to the customer can only be applied to a new order. Items must be returned in original condition, unused and unworn, with all original packaging and tags attached within 14 days of order receipt.Â
Please refer to our Returns & Exchanges page for further details.


